Configurable for Any Service Business

Stop running jobs from WhatsApp and spreadsheets.

All-in-one operations platform for service teams. Field service, digital service, or hybrid — manage quotations to billing in one seamless, configurable workflow.

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4.9/5from 500+ teams
Comprehensive Features

Built for how you actually work.

Powerful tools that replace manual overhead, so your team can focus on delivering exceptional service.

Smart Quotations

Create professional quotations with line items, tax handling, and clean PDFs. Customers review and approve digitally.

Job Management

Track every job with milestones, time logs, and project type (on-site, remote, hybrid). Full context at one place.

Work Orders

Assign technicians with clear scope and schedules. Auto-generate from accepted quotations.

Service Reports

Capture work done, findings, and photos. PDF-ready reports generation with automatic billing context.

Invoicing & Payment

Generate invoices from completed work. Track payment status and send directly to customers.

Milestone Tracking

Break jobs into trackable phases. Auto-create default milestones and visualize progress for real time.

Time Logging

Log hours per job with approval workflows. Know exactly where time goes and how it is being spent.

Configurable Profiles

Adapt WorkIt to your business type — field service, digital service, or hybrid. Dynamic labels and feature visibility.

Real-time Dashboard

Monitor jobs progress, revenue pipeline, and operational health. Milestone and timesheet widgets at one view.

End-to-End Workflow

One flow. Total control.

Move away from patchwork tools. WorkIt provides a single, structured path from the first quote to the final payment.

1

Quotations

Build structured quotations with clear scope and pricing. Track approvals without losing the trail.

Draft → Sent → Accepted
2

Job Creation

Convert accepted work into a central job record. Configure milestones, assign teams, and track time from day one.

Open → In Progress
3

Milestone Tracking

Break jobs into trackable phases with auto-created defaults. See progress at a glance and catch delays early.

Planned → Completed
4

Time Logging

Log hours against jobs and milestones with approval workflows. Know exactly where time goes and how it is billed.

Logged → Approved
5

Work Orders

Issue clear instructions and assign technicians. Track progress without fragmented chat updates.

Assigned → Completed
6

Service Evidence

Capture work done, findings, and photos in a professional report that supports both operations and billing.

Submitted → Finalized
7

Billing & Payment

Issue invoices with right supporting context and keep payment status visible for better collection.

Issued → Paid

Why structure matters

Service teams don't need complex enterprise software. They need one reliable flow that admin, operations, and billing can all trust.

Faster invoicing with complete records
Reduced back-and-forth communication
Professional branding for every document
Built for Your Industry

Stop outgrowing your tools.

Whether you're a solo vendor or a multi-site team, WorkIt adapts to your service workflow.

M&E Contractors

Coordinate multiple sites and technicians with ease. Access full service history in one click.

Multi-site visibility
Equipment tracking
Historical logs

AC Service Vendors

Track unit warranty context and service cycles. Never miss a maintenance visit again.

Warranty tracking
Service history
Unit registry

Facility Maintenance

Standardize site records and access details. Reduce admin friction for site managers.

Standard documentation
Contact logs
Site history

Solar & Electrical

Keep specs, equipment records, and install activity connected for better long-term service.

Installation history
Equipment specs
Warranty records

Security Systems

Maintain device registries and site logs. Keep field data accurate without scattered files.

Device registry
Maintenance logs
Site records

Industrial Services

Track equipment context and reporting. Provide faster execution for complex maintenance.

Equipment context
SLA tracking
Expert reporting

Web Dev Agencies

Manage client projects with milestones and time tracking. Deliver digital services with professional workflows.

Milestone tracking
Time logging
Client portals

Design Studios

Track creative projects from brief to delivery. Log hours, manage revisions, and bill accurately.

Project phases
Revision tracking
Hourly billing

IT Consultancies

Run consulting engagements with clear milestones and timesheets. Hybrid or remote, stay organized.

Engagement tracking
Timesheets
Remote collaboration

Simple, transparent pricing

Everything you need to run your service business, with no hidden fees.

Starter

For small teams getting organized

RM 99/mo

What's included

  • Customer & Site management
  • Quotation management
  • Job & Work Order management
  • Service Report management
  • Invoice & Payment tracking
  • Milestone tracking (3 per job)
  • Time logging
  • PDF export branding
  • Email support
Get Started
Most Popular

Growth

For most growing service vendors

RM 169/mo

What's included

  • Everything in Starter
  • Advanced dashboard visibility
  • Unlimited milestone tracking
  • Timesheet analytics
  • Operational history analytics
  • Priority email/chat support
  • Custom branding for documents
  • Team activity logs
Get Started

Pro Vendor

For operations-heavy service teams

RM 299/mo

What's included

  • Everything in Growth
  • Enterprise-grade dashboard
  • Configurable business profiles
  • SLA-backed support response
  • Bulk data operations
  • API access (Beta)
  • Dedicated account manager
Contact Sales
Got Questions?

Frequently asked questions

Everything you need to know about WorkIt. Can't find what you're looking for? Contact our team.

Still have questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.